Login problems
From Yuku Help
If you've just transferred your ezboard username to yuku, and you can't log in, here are some ideas to help you work out what the problem might be.
- If you have a global account, you may need to add .u or @u to the end of your username. For example, instead of Pink try Pink@u
- If you have a local account, you'll need to add .boardname or @boardname to the end of your username. For example, if your home board was called ezdesign, you'd try Pink@ezdesign instead of just Pink.
- Try logging in with your email instead of your username
- Try requesting that your password be resent to you to ensure it's correct.
Multiple accounts on ezboard
If your email address is correct, but it won't accept your password, think about whether you already had a yuku account, or whether you had multiple ezboard accounts with the same email.
If you'd made one a long time ago and forgotten about it, or if you'd migrated other accounts over and they used the same email address, your profile might have been joined to an existing account rather than starting up a new one.
In these cases, the password of the newly migrated profile would now be the same as the existing account it has been added to.
Try logging in to another of your yuku profiles and checking the switch profile link to see if your newly migrated profile has been added to that account.
If you still can't access your account, put in a help ticket http://www.yuku.com/help/ticket
